All of our products are carefully inspected prior to leaving our studio. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 14 days of delivery. Please contact us at contact@avectoicollective.com for further details.

Though we think you'll love every candle we offer, we know things happen and we never want you to be disappointed with your purchase. You may return your unused product within 14 days of purchase. The buyer is responsible for shipping cost on all return items. Due to the nature of our products, used candles cannot be returned or refunded. We are unable to process exchanges at this time.

Please inspect your order upon receiving your items and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept exchanges on sale items or gift cards.

We offer FREE local delivery in the following zip code: 90277